Conference Management Service & Scope

Customer service is first and foremost for the Leishman team. We recognise the importance of the delegate, the people who make the conference successful.
We make sure they receive efficient, helpful and friendly service, backed up by proven management skills.

We are an experienced, enthusiastic and dedicated team of conference specialists who have in place excellent procedures to ensure that our conferences run smoothly,
on budget, on time, and with great customer feedback. Our management style ensures that we provide a “stress free” option for members of the committee
and make it an enjoyable journey from the commencement to the celebration.

Leishman Associates are industry leaders, meaning you will receive

Years of experience coupled with youth, enthusiasm, and innovative ways of approaching each project
We take as much ownership of the conference as you do. You are never on your own. We provide the leadership, support and teamwork
to ensure that your conference is a resounding success
Strong marketing background – which means we know how to increase delegate numbers, sponsorship and revenue
A dedicated team with a commitment to service delivery at the highest level
We have back up procedures in place to ensure that there are no disruptions to your conference regardless of the situation
Full financial accountability with a visible audit trail
Excellent track record, with a high level of repeat business
We are connected to a national alliance, providing a variety of resources when needed interstate
Latest use of technology, including on line abstract and registration submission
Fantastic business relationships with a whole range of suppliers integral to conference management.
This means that we can negotiate the best possible prices for your conference.

Our Services

Conference Accessories
Conference Accessories
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Conference Accessories
When it comes to delegate accessories such as name badges, lanyards, conference apps and satchels, our many years’ experience ensures that delegates won’t be left disappointed.

We know all the tips and tricks to leave delegates feeling impressed – and we are always keeping our eyes peeled for innovations in our field so that we know what’s hot and what’s not.
Program
Program
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Program
We understand how important an engaging program is, and our years’ of experience gives us the knowledge required to find the right speakers and design such a program.
Conference attendees are looking for an experience and our team will share the latest trends with you to maximise attendee engagement.

We work with the committee in partnership, your success is our success.
From the initial brainstorm on what speakers will attract attendees and make your program stand out from the rest, to the finer details of audio visual, room allocation, session chair allocation, screen content and making sure that it all runs on time.

We understand the importance of the informal sessions or the social program.
Making sure we create a welcoming environment for colleagues to network and engage with each other to foster collaboration. We have created memorable social functions in every capital city of Australia and overseas. Our role is to facilitate this and make sure that the venues selected are unique, attractive and memorable.

As the Tasmanian franchisee holders of ICMI Speakers and Entertainers Bureau, we have access to fantastic bands, comedians, and presenters to engage audiences and add that ‘WOW’ factor.
Partnerships & Planning
Partnerships & Planning
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Partnerships & Planning
Our approach to conference management is holistic.
We don’t just look at the conference as a standalone event, but take into consideration the other activities of the association that can be leveraged to provide better outcomes for attendees, sponsors and exhibitors.
We provide our service from beginning to end.

As the conference manager, our role is to work closely with our clients to ensure the smooth implementation of the conference requirements. Our team acts as the central point of contact for all stakeholders and ensures that coordination of activities prior to, during, and following the conference is carried out. This level of service can be provided across all facets of the event, or just those that the client does not wish to undertake.
Marketing & Media
Marketing & Media
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Marketing & Media
We handle everything from logos to websites, to signage and audio visual.

We understand the importance of a considered, planned and targeted marketing campaign, and offer a custom marketing plan for each of our clients to meet conference objectives, together with managing the design, production and distribution of all materials.

Working with some of the best designers from around Australia, we can ensure that your conference looks amazing, has a recognisable brand that will transfer to all aspects of the event.
Venue Management
Venue Management
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Venue Management
There are not too many major conference venues in Australia that we haven’t worked in. We can offer to you the benefit of our established relationships, enabling us to negotiate on your behalf for the best outcomes.

Venue contracts can be complex and it’s our role to thoroughly check the contract to ensure that our clients receive the best value, support and offer from venues.

Our involvement with the venue does not end once it’s booked. As part of our service we manage all communication with the venue’s onsite team to ensure that all catering, room requirements, AV, and logistics are compatible with the conference program and that everything is running to schedule. We apply this same approach to other third party suppliers including AV and production.
Financial Services
Financial Services
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Financial Services
The majority of our clients request our financial services as part of their package.
They understand that our involvement with the financial aspect of their event allows for a smooth process from budget creation to reconciliation and final reporting.
With years’ in the industry we understand the standards and governance required to provide high quality financial management and a risk free solution for your conference.

Working extensively in the association sector we appreciate the important of returning a surplus for the association and we are able to demonstrate our skill in this important area.
Speaker Management
Speaker Management
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Speaker Management
The selection of keynote and session speakers can make or break a program. We are in the unique position of being the owners and managers of the ICMI Speakers and Entertainers Bureau in Tasmania – so we can offer you access to thousands of speakers to suit any topic. Through our conference software EventsAIR, we can create online systems to enable contributing authors to submit abstracts, biographical information, photographs, slides, and author release approval. The review process for academic conferences is easy. Reviewers can log in from anywhere, review and score abstracts or full papers at their leisure. In the lead up and on the day, we will be in regular contact with speakers to ensure that they have the support required to deliver a great presentation.
Delegate Services
Delegate Services
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Delegate Services
Our saying is ‘it’s all about people’.
We know that without delegates, conferences don’t happen.

We go above and beyond for our delegates by offering them fantastic customer service, discounted accommodation at multiple properties per event, a smooth registration process, pre and post conference tour information and an exemplary onsite experience.

Using the latest technology to offer a seamless online registration solution, providing a secure payment platform, supported by quality customer service, ensures an easy approach for your conference delegates.
Onsite Assistance
Onsite Assistance
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Onsite Assistance
Our entire Leishman team are well versed in onsite management and providing the highest level of customer service. Our professional and capable onsite team handles all enquiries and registrations from delegates, sponsors, speakers, venue staff, and stakeholders.

We ensure every person and company involved in the conference experiences a positive and personalised event. We provide a warm welcome and key information regarding the host city, program and venue. Making sure we have our finger on the pulse, means that our committees can enjoy their time at the conference.
Sponsorship & Exhibition
Sponsorship & Exhibition
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Sponsorship & Exhibition
We realise that sponsorship and exhibition revenue can play a big part in the overall financial success of an event. As a result, we have a dedicated team who work just on this area of the conference, from creation of the prospectus to delivery of package inclusions.

Alongside the organising committee, our team creates a database of current and potential sponsors, as well as sourcing our own. Our sponsorship and exhibition team have strong research skills which allows them to uncover new leads and possibilities to procure new exhibitors and sponsors, whilst retaining existing ones.

We manage the safe bump-in and bump-out of our exhibitors and are always on-hand to provide them with support. We work with some amazing exhibition companies to make sure that the onsite experience exceeds the expectations of your sponsors. We treat them like gold, understanding the value of partnerships. Our commitment is to deliver exemplary service on your behalf and a great ROI for sponsors and exhibitors.

Our services include, but are not limited to:

Overall Project Management

On-site Management

Sponsorship & Exhibition Procurement & Promotion

Venue/Accommodation

Marketing & Websites

Financial Management

Secretariat Services

Registration & Accommodation

Committee Meeting Planning/Involvement

Business Program

Social Program

Speakers & Presenters Liaison

Signage/Conference Accessories

Tours/Travel/Airline Requirements

Graphic Design & Printing Management

Publication Management

Leishman Associates are industry leaders, meaning you will receive

Our Services

Conference Accessories

Conference Accessories

Program

Program

Partnerships & Planning

Partnerships & Planning

Marketing & Media

Marketing & Media

Venue Management

Venue Management

Financial Services

Financial Services

Speaker Management

Speaker Management

Delegate Services

Delegate Services

Onsite Assistance

Onsite Assistance

Sponsorship & Exhibition

Sponsorship & Exhibition

Our services include, but are not limited to:

Leishman Associates are a Certified Event Management Company through the Professional Conference Organisers Association

Leishman Associates are proud to be associated with the following industry organisations