It is always a pleasure to receive a call from Paula and her team with an RFP. Crown Melbourne’s relationship with Leishman and Associates has strengthened year on year since its inception and it is mainly due to their sheer professionalism and the exceptional service that they give to their clients ensuring that each event is a resounding success. Throughout their planning process, Leishman maintained the highest level of organisation and timeline management. Whilst on-site, the conference ran with a calm efficiency which was evident in all aspects of the event and was clearly the result of comprehensive planning and highly experienced personnel.